Are you tired of asking customers for feedback and getting nothing? It’s like trying to catch cats – frustrating and difficult! Many customers don’t fill out forms. It’s a waste of time. But what if you could get great reviews and feedback fast, in just a few seconds? Spokk is a new software that uses AI to do just that. And right now, you can get it for a lifetime deal on AppSumo – save 90%!
Get Lifetime Access to Spokk Now!
About Spokk
Spokk helps you get customer feedback and 5-star reviews very quickly – in less than 15 seconds! It uses AI (Artificial Intelligence) to make the process easy. You don’t have to chase customers anymore. Spokk does the work for you.
Table of Contents
Benefits of Spokk
Benefit | What it Means for You |
---|---|
Easy Feedback Collection | Get all the information you need in one simple form. |
AI-Generated Reviews | Spokk turns customer words into great reviews automatically. |
Fast Customer Engagement | Talk to customers instantly, solve problems, and give rewards. |
Personalized Reviews | Make reviews specific to each customer. |
Automate responses | Save your time and energy on repeating tasks. |
Staff performance ratings | encourage your team to provide excellent service. |
“The biggest challenge for small businesses is often getting enough quality feedback to understand their customers. Tools that simplify this process are invaluable.”
– Sarah Miller, Small Business Consultant
Spokk Features
- Collect all feedback in one form: Ratings, written feedback, and emails.
- Automatic review requests: Spokk sends requests for you.
- AI creates reviews: Turns feedback into ready-to-use reviews.
- Improve AI reviews: You can make the AI reviews even better.
- Post reviews easily: Share reviews with one click.
- Instant replies: Talk to customers right away.
- Send coupons: Give rewards to keep customers happy.
- Personalized reviews: Reviews are specific to each customer.
- Follow-up questions: Ask more questions to get better feedback.
- CNAME: Add your brand.
- Twilio Integration: for send SMS.
Spokk Pros and Cons
Pros
Cons
How Spokk Works
- Customer uses your service: They buy something or use your product.
- Spokk sends a request: A simple form asks for feedback (rating, comments, email).
- Customer fills out the form: It takes less than 15 seconds.
- Spokk’s AI creates a review: The feedback is turned into a good review.
- You can improve the review (optional): Make it even better.
- Post the review: Share it online.
- Talk to the customer (optional): Reply to feedback, give a coupon.
“Recent studies show that businesses that actively respond to customer feedback see an average increase of 15-20% in customer retention.”
– Journal of Customer Service Research, 2024
Spokk Alternatives
BirdEye:
BirdEye is another platform for getting reviews and managing your online reputation. It offers features like review monitoring, social media management, and customer surveys. It’s a good option for bigger businesses that need a complete solution. However, it can be more expensive than Spokk, and doesn’t have the same AI-powered review generation. It also is a bit complex software.
SurveyMonkey:
SurveyMonkey is a popular tool for creating online surveys. It’s very flexible and can be used for many different types of feedback. However, it doesn’t automatically create reviews like Spokk. You have to analyze the survey results yourself. It’s better for general surveys, not specifically for getting quick, 5-star reviews. It may be difficut for new user.
Typeform:
Typeform helps you make beautiful, engaging forms. It’s good for collecting feedback in a visually appealing way. But, like SurveyMonkey, it doesn’t turn feedback into reviews automatically. You need to do that manually. It’s a good choice for visually-focused feedback, but not as efficient as Spokk for getting reviews. It may be difficult and expensive.