Providing excellent customer service is essential for any business, but managing multiple tools and platforms can be challenging. SalesGroup.ai offers a comprehensive solution with its all-in-one platform that combines AI-powered chat, live chat, help desk, surveys, and review collection. This review will explore SalesGroup.ai’s features, benefits, and how it can transform your customer support experience.
About SalesGroup.ai
SalesGroup.ai is a platform that provides businesses with a complete suite of customer service and feedback tools. It offers AI-powered chatbots, unlimited live agents, smart ticketing, a built-in review system, and customizable surveys, all designed to enhance customer engagement and satisfaction.
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Table of Contents
Features
- AI Chatbot and Live Chat: Engage with visitors in real-time using an AI chatbot and unlimited live agents.
- AI Copilot for Agents: Enhance agent performance with AI assistance for efficient query handling.
- Smart Ticketing: Manage customer inquiries with a ticketing system that includes filtering and routing capabilities.
- Visitor Insights: Gain a live overview of visitor activity and behavior on your website.
- Meeting Scheduler: Integrate scheduling tools like Calendly and Google Calendar for easy appointment booking.
- Review System: Collect and display customer reviews to build trust and enhance your reputation.
- Social Media Integration: Connect your social media profiles for easy access and streamlined navigation.
- Surveys and Forms: Create customizable surveys and forms to collect valuable customer feedback.
- Omnichannel Engagement: Engage with customers through various channels, including AI chatbots, live chat, Telegram, and Instagram.
- Push Notifications: Re-engage customers with targeted notifications after they leave your site.
Benefits
- Enhanced Customer Support: Provide instant and efficient support to customers through various channels.
- Improved Agent Productivity: Empower your support team with AI assistance and smart routing features.
- Increased Customer Engagement: Engage with customers proactively and gather valuable feedback.
- Streamlined Workflow: Manage all your customer service and feedback tools in one centralized platform.
- Enhanced Brand Reputation: Collect and showcase positive customer reviews to build trust and credibility.
- Data-Driven Insights: Gather insights from customer interactions and feedback to improve your products and services.
- Cost-Effectiveness: Reduce the need for multiple customer service tools with an all-in-one solution.
Pros and Cons
Pros
Cons
How SalesGroup.ai Works
- Create an Account: Sign up for a SalesGroup.ai account and choose your plan.
- Customize Your Settings: Configure your chatbot, live chat, and ticketing settings.
- Integrate with Your Website: Add the SalesGroup.ai widget to your website or integrate it with your preferred platform.
- Engage with Customers: Use the AI chatbot, live chat, or other channels to interact with customers.
- Manage Inquiries: Use the ticketing system to track and resolve customer issues.
- Collect Feedback: Gather customer reviews and feedback through the built-in review system and customizable surveys.
Get lifetime access to SalesGroup.ai!
SalesGroup.ai Lifetime Deal Pricing
Plan 1
One-time purchase of
$49
All features above included
1,500 credits per month
AI powered chatbot and live chat
Ticketing
Meeting scheduler
Plan 2
One-time purchase of
$98
All features above included
3,000 credits per month
Unlimited lead capture
Analytics and forecasting automations
Smart triggers
Website scan
Custom branding
Agent assistant AI
Feedback & customer reviews
Plan 3
One-time purchase of
$147
All features above included
8,000 credits per month
Unlimited lead capture
Analytics and forecasting automations
Smart triggers
Website scan
Custom branding
Agent assistant AI
Feedback & customer reviews
Push notifications
Handoff to LiveAgent
Unlimited agent account
Unlimited conversations
Conversion optimization
SalesGroup.ai Regular Pricing
SalesGroup.ai Alternatives
1. Intercom
Intercom is a customer communication platform that offers a variety of features, including live chat, chatbots, and marketing automation. Intercom is a good option for businesses that need a comprehensive customer communication solution.
2. Zendesk
Zendesk is a customer service platform that offers ticketing, help desk, and live chat features. Zendesk is a good option for businesses that need a robust ticketing system and comprehensive customer support tools.
3. Trustpilot
Trustpilot is a review platform that allows businesses to collect and display customer reviews. Trustpilot is a good option for businesses that want to build trust and credibility through social proof.
